As a condition of using fuja.com.au (Website), you agree to comply with and be subject to the following terms and conditions of use.

When placing an order on our Website, you confirm that all the details you have provided in completing the order are true and correct.  

It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.

Fuja Pty Ltd accepts orders from a business which holds a valid liquor license in Australia. Fuja will require the business to create an account and provide the following information before placing an order through Fuja’s website:

FU JA PTY LTD (ABN 99 636 619 791) (Fuja) collects your personal information when you place an order with Fuja. 

Our Privacy Policy provides details of how Fuja collects, uses and discloses your personal information and how you can access your personal information or raise a complaint about the management of your personal information. 

You agree that the delivery address for your order is: 

We will not deliver unless all requested delivery details are provided when you place your order.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under 18 years of age. 

You agree that we may reasonably rely on any person who:

as being authorised for that purpose.

We will not deliver your order if we reasonably consider any delivery circumstances unsuitable, including because any likely recipient of the ordered products appears to our delivery personnel to be:

We may not deliver your order if any of our requests for verification (such as proof of identity or age) are not met.

You must not purchase any products from us for the purposes of resale to any third party. If we have a concern with the quantity of products you have ordered from us or that you may be otherwise purchasing products for resale, we may contact you when you place the order or within a reasonable time after you submit your order to obtain further information. We reserve the right to cancel your order if we reasonably believe that you have purchased products for resale purposes.

We also reserve the right to set a purchase limit. An online order made by an individual is limited to 12 bottles per customer per day. The purchase limit is subject to change at any time, and we reserve the right to cancel items from your order if they are exceeding the limit. You will be refunded for any items not supplied. We may also provide you reasonable notice of any special temporary purchase limits on certain products from time to time.

We charge a delivery cost of $15 for each order with a value that is under $200. We will endeavour to deliver within a reasonable timeframe. You accept the risk that occasionally, due to circumstances outside of our control, deliveries may be delayed.

If we have attempted delivery of your order and it fails for any reason, we will return your products to our store. We will contact you or the recipient via email to advise of the failed delivery attempt. 

You can then book another delivery attempt by:

If we do not hear from you or the recipient within 5 days from the initial communication, we reserve the right to cancel and refund your order. 

You also agree that we may return and refund your order if we are unable to deliver due to circumstances beyond our control. This includes but is not limited to, you provide an incomplete or incorrect address, no access to the delivery address, or where the “Delivery pre-conditions” set out above in clause 4 were not met.

We may cancel and refund your order before completion of delivery in whole or in part. We may do this even if we have received payment from you or have sent you a tax invoice. 

We will give you reasonable notice of the cancellation and refund by contacting you via phone, text, or email. The circumstances in which we may cancel (acting reasonably) and refund your order are as follows:

In the event there is any error in the description of any ordered products or their price as advertised by us, we will contact you so that you can advise whether you would like to continue with the order or whether you would like a refund for the affected products. 

You agree that you cannot make changes to an order after it has been placed. If you wish to cancel your order so that you may place another amended order, please get in touch via telephone or email.

You can cancel all or part of an order before it reaches the dispatch processing stage, in which case you will receive a refund on the products (including delivery fees, provided that there are no other products in the order that you require to be shipped).

If an order has already been dispatched, cancellations are only possible if we agree to them (acting reasonably). We will make every attempt to accommodate your request; however, no guarantee can be provided once an order has been placed and dispatched.

If you have requested a cancellation but your order has already arrived, we may still be able to arrange a return. Please get in touch via telephone or email and we can help you with your return options. Conditions apply, please review our Returns & Refunds Policy.

We may record all details relating to deliveries. Our records may include details of the forms of verification referred to above and photographs of the completed delivery. We will only use and disclose such records for reasonable purposes, which may include proof of delivery, administration, and complying with record-keeping requirements under liquor licensing laws and law enforcement.

Provided we have acted on your delivery instructions, you agree that risk of loss or damage to products relating to your order passes on delivery including where delivery is to unattended locations (such as locations which are not attended by any person, or which are attended by a person who is not acting on your behalf).

You agree that title to the products you purchase (and the place of our supply of those products to you) occurs at the place where we dispatch the products to your order. We do not supply Fenjiu to you from places which are not licensed under applicable alcohol licensing laws, even though such other places may be the delivery location. Immediately on us making a refund to you for any products (less any amount you have agreed we may deduct, for example under “Delivery returns/non-collection” set out at clause 7 above or “Cancellations by us” and “Cancellations by you” set out at clauses 8 and 9 above) you agree that the title in those products shall pass back to us.

Fuja’s terms and conditions may change, be suspended or terminated from time to time. These changes may relate, amongst other things, to our delivery charges. 

We will give advance notice of any such matters on our website at fuja.com.au. Continuing to use any Fuja’s facilities, including using or ordering from fuja.com.au after the period of advance notice has expired will be deemed as acceptance of the changed terms and conditions. 

Free Delivery only applies to an order with a value of $200 or above. For Free Delivery products, please be aware that the delivery charge is not removed until the payment page of the checkout. 

If you are a Northern Territory resident or ordering for delivery to the Northern Territory, the listing of a product on Website does not constitute an offer to sell that product to you. Prior to any offer or acceptance, additional price checks will be completed and the price of the product may increase to ensure compliance with the minimum unit price requirements under the Liquor Act 2019 (NT). This may change the final price calculation for your order.

Fuja may make changes to the materials and services on the Website, or to the products and services described in them, at any time without notice. The materials and services on the Website may at times be out of date, and Fuja makes no commitment to update the materials and services on the Website under any set timeframe.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Without excluding, restricting or modifying the rights and remedies to which you may be entitled under these consumer guarantees provisions of the Australian Consumer Law or our liabilities under those provisions:

Our liability to you for loss or damage of any kind arising out of our agreement with you or in connection with the relationship established by it, is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.

Promotional vouchers cannot be:

We may, from time to time, offer promotions which will be subject to their applicable terms and conditions at the time of the offer or promotion (and are to be read in conjunction with these Fuja’s Website terms and conditions).